Effective date: 20 August 2026

1. Acceptance of These Terms

These Terms & Conditions (“Terms”) govern your access to and use of the Tabs Wellness website, mobile experiences, customer-support channels and any products or services offered through them (collectively, the “Services”). By accessing the Services, creating an account, placing an order or otherwise using the website, you agree to these Terms and to the policies referenced here, including our Return & Refund Policy, Shipping Policy and Privacy Policy.

If you do not agree with these Terms, please do not use the Services or place an order.

2. About Tabs Wellness

“Tabs Wellness”, “we”, “us” and “our” refer to [LEGAL ENTITY NAME], operating the Tabs Wellness brand and website from [REGISTERED/BUSINESS ADDRESS]. The website offers wellness-oriented products that may include chocolates and food products, supplements, personal-care products, intimate wellness products, accessories, gifting products and related merchandise.

3. Eligibility and Age Requirement

You must be at least 18 years old and legally capable of entering into a binding contract to purchase from Tabs Wellness. By placing an order, you represent that you satisfy these requirements. Certain products may carry additional age, usage or suitability restrictions shown on the product page or packaging.

4. Product Information and Wellness Disclaimer

We aim to present product descriptions, ingredient information, images, dimensions, prices and other details accurately. However, packaging, colour, presentation or other non-material details may change from time to time, and screen settings can affect how colours appear.

Always read the product label, ingredient list, allergen information, warnings, directions and storage instructions before use.

Food, supplement and wellness products are intended to be used only as directed on the packaging or as advised by a qualified professional where appropriate.

Content on the website is provided for general information and is not medical diagnosis, treatment or personalised medical advice.

Individual experiences may vary. No outcome or result is guaranteed unless expressly required by applicable law.

If you have allergies, are pregnant or nursing, take medication, have a medical condition, or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use.

If you experience an unexpected or serious reaction, discontinue use and seek appropriate medical assistance.

5. Orders and Order Acceptance

An order placed through the website is an offer to purchase the selected products. Receipt of an order confirmation does not necessarily mean that the order has been accepted. We may verify payment, address, stock availability, quantity limits, suspected fraud, pricing errors or other order details before accepting or dispatching an order.

We may refuse, cancel or limit an order where reasonably necessary, including where a product is unavailable, a price or product description contains an obvious error, payment cannot be verified, the delivery address is not serviceable, the order appears fraudulent or abusive, or a legal or regulatory restriction applies. If we cancel a prepaid order before fulfilment, the amount received for the cancelled item will be refunded through the appropriate payment channel.

6. Prices, Taxes, Offers and Payment

Prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Applicable taxes, shipping fees, discounts and other charges will be displayed at checkout where relevant.

Prices and promotions may change without prior notice, but changes will not normally affect an order already accepted except in case of an obvious error or as required by law.

Coupon codes, promotional offers, bundles, gifts and loyalty benefits may be subject to separate conditions, validity periods, minimum order values, product exclusions and usage limits.

Payment must be made using the methods shown at checkout. Availability of cash on delivery, wallets, UPI, cards or other methods may vary by order and location. You confirm that you are authorised to use the selected payment method.

7. Shipping, Delivery and Risk

Shipping and delivery are governed by our Shipping Policy. Delivery estimates are indicative and may be affected by courier operations, address accuracy, serviceability, weather, public holidays, peak periods, force majeure events or other circumstances outside our reasonable control.

Please inspect the outer package promptly after delivery. If your order is damaged, visibly tampered with, incomplete or incorrect, contact us within the period specified in the Return & Refund Policy and provide the evidence requested there.

8. Returns, Replacements and Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy. Because our catalogue may include edible products, supplements, personal-care products and intimate or hygiene-sensitive products, some items may be non-returnable after delivery except where they are damaged, defective, incorrect, expired, tampered with, or where return or refund rights apply under applicable law.

9. Accounts and Security

You may be able to shop as a guest or create an account. You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. Notify us promptly if you suspect unauthorised access. We may suspend or restrict an account where we reasonably believe it is being misused, compromised or used in breach of these Terms.

10. Acceptable Use

You agree not to misuse the Services. In particular, you must not:

• use the website for unlawful, fraudulent, abusive or deceptive activity;
• attempt to gain unauthorised access to the website, customer accounts, systems or networks;
• introduce malicious code, interfere with website security, scrape the website at scale without permission, or overload the Services;
• copy, reproduce, commercially exploit or create confusingly similar branding, packaging, product imagery or website content without permission;
• submit false reviews, impersonate another person, manipulate promotions or repeatedly place abusive or fraudulent orders;
• use the Services in a way that violates another person’s privacy, intellectual property or other legal rights.

11. Intellectual Property

The Tabs Wellness name, logos, product names, product packaging, website design, photographs, graphics, text, videos, icons, trademarks and other brand materials are owned by or licensed to Tabs Wellness and are protected by applicable intellectual-property laws. You may access website content for personal, non-commercial use only. No licence is granted except as expressly stated in these Terms.

12. Reviews, Feedback and User Content

If you submit a product review, testimonial, image, suggestion or other content, you confirm that it is truthful, lawful, based on your genuine experience where applicable, and does not infringe another person’s rights. You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce and display submitted content for operating, improving and promoting the Services, subject to applicable privacy law and any consent choices provided to you.

We may remove content that is unlawful, misleading, offensive, irrelevant, promotional spam or otherwise inconsistent with our moderation standards.

13. Third-Party Services and Links

The Services may use or link to third-party payment gateways, logistics providers, social platforms or websites. Those third parties may have their own terms and privacy practices. We are not responsible for third-party services beyond the extent required by applicable law or by our direct contractual obligations to you.

14. Availability and Website Changes

We may update, suspend, withdraw or modify parts of the website, product assortment, features, pricing or content from time to time. We do not guarantee that the website will always be available, uninterrupted or error-free, although we aim to maintain reliable access.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Tabs Wellness will not be liable for indirect, incidental, special or consequential losses arising from use of the Services where such liability may lawfully be excluded. Nothing in these Terms excludes or limits liability that cannot legally be excluded, including non-waivable consumer rights or liability arising from fraud or wilful misconduct where applicable.

You are responsible for following product directions, warnings and storage instructions and for determining whether a product is suitable for your individual circumstances.

16. Indemnity

To the extent permitted by law, you agree to indemnify Tabs Wellness against losses, liabilities, claims or costs resulting from your unlawful misuse of the Services, your violation of these Terms, or your infringement of another person’s rights.

17. Force Majeure

We will not be responsible for delay or failure caused by events beyond our reasonable control, such as natural disasters, severe weather, epidemic or pandemic impacts, governmental action, strikes, transport disruption, telecommunications failure, cyber incidents affecting external providers, or widespread courier interruption, subject to any rights you have under applicable law.

18. Privacy

Our collection and use of personal information is governed by our Privacy Policy. Please review it before creating an account or placing an order.

19. Governing Law and Disputes

These Terms are governed by the laws of India. Subject to mandatory consumer-protection rights and any jurisdiction that cannot legally be excluded, disputes will be subject to the competent courts at [CITY, STATE, INDIA]. Before starting formal proceedings, we encourage you to contact our customer support or grievance officer so we can try to resolve the issue promptly.

20. Changes to These Terms

We may update these Terms to reflect changes in our business, website, products, legal requirements or operating practices. The updated version will be posted on the website with a revised effective date. Your continued use of the Services after an update constitutes acceptance of the revised Terms to the extent permitted by law.

21. Severability and No Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law. A delay or failure by us to enforce a provision does not waive our right to enforce it later.